Terms & Conditions
1. Introduction and Acceptance
1.1 These Terms & Conditions (“Terms”) govern your access to and use of the website https://thequickvenue.com, together with all associated web pages, mobile applications, application programming interfaces (APIs), sub-domains, operational tools, and software services operated by Quick Venue Private Limited (collectively referred to as the “Platform”).
1.2 Quick Venue Private Limited is an enterprise incorporated under the Companies Act, 2013, holding its registered corporate office at Ward no. 1, Near Jagdamba, Vill. Shitalpur kamalpur, Bidupur Bazar, Bidupur, Vaishali - 844503, Bihar, India (referred to collectively within these Terms as “Quick Venue”, “Company”, “we”, “us”, or “our”).
1.3 By accessing, browsing, creating a registered profile upon, or in any manner utilizing the Platform, you formally affirm that you have thoroughly read, fully comprehended, and completely agreed to remain bound by these Terms, together with our Privacy Policy, Cookie Policy, Refund & Cancellation Policy, Disclaimer, and Contact Policy, each of which stands directly incorporated into these Terms by specific reference.
1.4 If you do not agree wholly or partially with any provision expressed within these Terms, you are legally instructed to immediately cease all further interactions and discontinue using the Platform.
1.5 Electronic Contract: These Terms constitute an electronic record within the statutory meaning of the Information Technology Act, 2000 and applicable procedural rules framed thereunder, and do not necessitate any physical, electronic, or digital endorsement signatures to enforce validity.
1.6 Compliance Mandate: These Terms are promulgated in strict compliance with Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
2. Definitions & Terminology
For the precise legal purpose of interpreting these Terms, unless the contextual narrative dictates otherwise, the subsequent terms shall bear the assigned meanings:
The authenticated registered user profile created by an active User upon the Platform.
Any venue suggestion, ranking score, compatibility metric, automated shortlist, or programmatic output generated by AI or machine-learning engines deployed on the Platform.
A formal request submitted by a Customer via the Platform expressing reservation interest in a Venue for a specific target date, guest volume, financial budget, or event category.
The substantive agreement governing the rental and utilization of a Venue entered into directly between a Customer and an independent Venue Owner.
All textual descriptions, digital imagery, high-resolution photographs, showcase videos, architectural floor plans, dining menus, price charts, reviews, star ratings, logos, and digital artifacts displayed across the Platform.
Any individual or authorized juristic entity who accesses the Platform to browse, filter, compare, inspect, submit inquiries, or complete venue bookings.
The customized promotional profile page of a specific Venue published on the Platform, enclosing all associated Venue Information.
The digital venue discovery engines, analytical comparison tables, quotation routing pipelines, messaging channels, and connected technology architectures operated by Quick Venue.
Any paid commercial tier, promoted search placement, verification checkmark badge, qualified lead distribution bundle, or value-added marketing feature offered to Venue Owners.
An indicative or legally binding firm commercial pricing disclosure generated by a Venue Owner in response to a Customer's Booking Enquiry.
Any transaction commission, SaaS subscription tariff, onboarding assessment charge, or administrative handling fee payable directly to Quick Venue.
Any banquet hall, luxury hotel, destination resort, garden lawn, farmhouse, commercial convention center, fine-dining restaurant, professional meeting room, or physical property featured upon the Platform.
Venue Information: Refers to all parameters concerning a Venue, including guest seating limits, pricing schedules, integrated facilities, booking calendars, promotional media, and operating permits.
Venue Owner / Partner: Denotes the verified proprietor, tenant, managing agency, or authorized operational agent who maintains an active Listing on the Platform.
2.15 Rules of Interpretation: Words importing the singular vocabulary naturally incorporate the plural counterpart and vice versa. Section titles and bold headings are deployed strictly for organizational readability and carry no independent effect upon structural legal interpretation.
3. Nature of the Platform & Intermediary Status
3.2 No Direct Hospitality Provision: Quick Venue does not own, build, possess, operate, supervise, lease, licence, or directly manage any physical Venue exhibited on the Platform. Furthermore, we do not independently supply event orchestration, food catering, venue decoration, entertainment staffing, or direct hospitality services of any kind.
3.3 Separation of Contracts: Our Platform operates purely as a discovery, communications, and inquiry routing framework. Unless expressly acknowledged in explicit writing on a specific commercial transaction screen, all Booking Contracts are executed directly between the Customer and the respective Venue Owner. Quick Venue is not a subscribing party, co-signatory, or contractual beneficiary to such private agreements.
3.4 No Operational Warranty: Quick Venue does not independently warrant or guarantee the uninterrupted availability, architectural quality, structural safety, municipal licensing validity, sanitation standards, or physical suitability of any Venue, nor do we certify the absolute precision of Venue Information published by partners.
3.5 Absence of Editorial Control: In our intermediary capacity, Quick Venue exercises no preventative editorial oversight over user or venue submissions at the immediate moment of upload. We do not initiate the underlying transmission, select the receiving targets of inquiries, or alter the textual substance of third-party communications, save for deploying standard algorithmic formatting, indexing, mathematical sorting, and reactive content moderation procedures.
4. Eligibility & Jurisdictional Scope
4.1 Competency to Contract: You are permitted to access and utilize our Platform solely if you are legally competent to execute contracts under Section 11 of the Indian Contract Act, 1872—meaning you are at least eighteen (18) years of chronological age, possess a sound mental constitution, and remain entirely free of statutory disqualifications from contracting under Indian law.
4.2 Corporate Representation: If you are accessing our portals on behalf of an incorporated enterprise, firm, family trust, cultural society, or other juristic organization, you personally warrant that you possess valid legal authority to execute these Terms and bind that entity to its obligations.
4.3 Restriction on Minors: Individuals below eighteen (18) years of age are strictly barred from registering personal Accounts, submitting Booking Enquiries, or transacting commercial bookings. Where digital analytics reveal inadvertent data harvesting from a minor without verified parental consent, such records will be purged immediately in accordance with Section 9 of the Digital Personal Data Protection Act, 2023.
4.4 Territorial Orientation: The architectural features and commercial listings of our Platform are tailored exclusively for consumers transacting within the Republic of India. Should you choose to access our portal from overseas jurisdictions, you assume sole independent responsibility for satisfying any statutory requirements applicable within your locality.
4.5 Administrative Rights: We reserve the right to unilaterally restrict access, refuse requested support services, suspend existing Accounts, or unlist properties where operational checks demonstrate a failure to meet these eligibility standards.
5. User Account Security & Administration
5.1 Accurate Registration: Engaging with specialized platform services mandates the formal registration of a User Account. You agree to submit information that is undeniably authentic, precise, active, and complete, undertaking to execute profile updates whenever foundational parameters change.
5.2 Custody of Credentials: You bear sole administrative and legal liability for safeguarding the strict secrecy of your Account authentication credentials, mobile One-Time Passwords (OTPs), and logging devices, and you accept absolute financial responsibility for all activities transacted beneath your Account.
5.3 Security Breach Reporting: You are legally bound to notify our security team immediately by writing to support@thequickvenue.com upon detecting or reasonably suspecting any unauthorized compromise of your user credentials or unauthorized account intrusions.
5.4 Release of Liability: Quick Venue disclaims all liability and financial restitution obligations for losses, unauthorized expenditures, or booking complications stemming directly from your failure to protect your authentication parameters.
5.5 Prohibition of Impersonation: You are strictly forbidden from establishing an Account leveraging another person's identity, fabricating synthetic business profiles, or maintaining redundant duplicative Accounts designed for abusive, manipulative, or fraudulent practices.
5.6 Verification Audits: Quick Venue reserves the discretionary authority to mandate supplemental identity documentation, commercial GST registration filings, property title papers, or phone verification audits prior to activating or maintaining an Account.
5.7 Account Deletion: You may submit an unqualified request to purge your registered profile from our servers at any time by sending a written application to privacy@thequickvenue.com. Deletion requests are fulfilled subject to statutory auditing, fraud preservation, and billing archiving durations outlined in our Privacy Policy.
6. Venue Listings & Partner Declarations
6.1 Partner Responsibility: Registered Venue Owners assume absolute and exclusive legal responsibility for establishing, verifying, updating, and sustaining the truthfulness, numerical precision, commercial fairness, and statutory legality of their published Listings and associated Venue Information.
6.2 Mandatory Partner Warranties: By transmitting a Listing to our database for public broadcast, the Venue Owner explicitly represents, warrants, and convenes that:
- (a) Lawful Authority: It holds bona fide title ownership, undisputed long-term lease rights, or explicitly certified agency authority empowering it to offer the real estate property for commercial hosting hire;
- (b) Statutory Licensing: It lawfully possesses and maintains active municipal operating licenses, building occupancy certifications, fire-safety approvals, food and beverage permits, valid liquor licenses (where applicable), public entertainment and musical performance permissions, and environmental clearances required to host public gatherings;
- (c) Media Accuracy: All uploaded digital imagery, promotional showreels, structural layout blueprints, and textual narratives authentically depict the tangible property in its actual present condition, remaining free from third-party copyright infringement;
- (d) Tariff & Capacity Precision: All published maximum guest capacity thresholds, baseline rental tariffs, and availability schedules reflect genuine actual facts on the date of submission; and
- (e) Legal Compliance: It strictly adheres to all operational municipal bylaws, labor standards, commercial taxation structures (including timely GST deposits), and safety regulations applicable within its territorial state.
6.3 Moderation Rights: Quick Venue retains discretionary administrative authority—without assuming affirmative investigatory duty—to review, edit for grammatical or formatting consistency, compress digital photographs, apply archival watermarks, categorize, temporarily block, or permanently remove any Listing without prior notice if structural irregularities emerge.
6.4 Verification Badges: Labels such as “Verified”, “Featured”, “Premium Partner”, or similar interface checkmarks denote that rudimentary corporate screening or sponsored promotional packages exist; such interface badges DO NOT constitute an absolute endorsement or operational quality guarantee by Quick Venue regarding property safety, service excellence, or sanitation.
6.5 Search Ranking Algorithms: Venue placement within search discovery tables and recommendation carousels is governed by algorithmic variables including geographic relevance, listing metadata completeness, customer responsiveness ratings, pricing transparency, and commercial sponsored promotion. In compliance with Rule 5(3) of the Consumer Protection (E-Commerce) Rules, 2020, explicitly paid placement promotions will always bear clear UI tags marking them as sponsored or promoted advertisements.
6.6 Calendar & Rate Hygiene: Venue Partners must continuously synchronize their digital calendar bookings and pricing tables. Repeated offenses involving bait pricing, misleading availability confirmations, or bait-and-switch quotation tactics will induce immediate listing deactivation and administrative penalties.
7. The Venue Booking & Inquiry Process
7.1 Operational Flow: Transactions coordinated across the Quick Venue ecosystem follow a transparent five-tier consultative protocol:
7.2 Legal Effect of Enquiries: Submitting a Booking Enquiry or generating an estimated budgetary simulation across our web tools does NOT constitute a binding contractual reservation, a locked calendar block, or an immutable price guarantee.
7.3 Booking Confirmation Threshold: A booking is formally confirmed ONLY when the relevant Venue Owner transmits an official written booking confirmation voucher, signed agreement, or corporate invoice, and the necessary financial booking deposit or token advance required by that specific venue has been cleared into the Venue Owner's verified bank account.
7.4 Autonomy of Contract Terms: Substantive commercial variables—including exact per-plate food tariffs, decoration rules, generator backup charges, sound volume timelines, alcohol permits, damage security deposits, payment installments, and specific cancellation charge milestones—are determined exclusively between the Customer and the Venue Owner.
7.5 Facilitation Status: Where Quick Venue assistance representatives organize guided physical site walkthroughs, mediate schedule conflicts, or coordinate initial communication channels, our personnel function purely as communication facilitators. Such operational goodwill does not legally elevate Quick Venue into a guarantor or contractual underwriter of your event.
8. Artificial Intelligence & Automated Recommendations
8.1 Deployment of AI Systems: To accelerate event planning, our Platform integrates sophisticated artificial intelligence models, natural language conversational bots, statistical classification engines, and machine-learning algorithms designed to generate customized venue shortlists, compatibility match scores, and automated budget simulations.
8.2 Informational Aids Only: All AI-generated outputs serve strictly as non-binding informational assistance tools. These computational insights are generated by synthesizing historical platform metrics, partner disclosures, and public web parameters, which may occasionally prove outdated, incomplete, or technically imprecise for specialized events.
8.3 Absence of Professional Advice: AI Recommendations do not constitute licensed financial, accounting, legal, structural safety, or certified professional event planning counsel, and must NEVER be adopted as the sole decision-making basis for contractual execution or financial commitments.
8.4 Limitation of Liability: Quick Venue does not warrant or guarantee that AI-driven recommendations will remain entirely immune from hallucination errors, algorithmic bias, or omission faults. To the absolute fullest extent permitted by Indian jurisprudence, we disclaim all financial and operational liability stemming from reliance placed upon automated recommendation modules.
8.5 Independent Verification Obligation: You remain solely responsible for personally verifying every material practical fact—including calendar availability, seating layout allowances, acoustics permits, parking capacities, and exact dining tariffs—prior to signing a Booking Contract.
8.6 Right to Human Review: In alignment with responsible AI governance and our Privacy Policy, should automated statistical processing result in an algorithmic determination that exerts a substantive adverse impact upon your platform standing, you may contact our Grievance Officer to request a manual human re-evaluation of the decision.
9. Pricing Transparency & Tariffs
9.1 Indicative Figures: All financial figures, per-plate buffet pricing, hall rental estimates, and budget ranges displayed across venue profile cards represent indicative estimates supplied by Venue Owners or calculated from historical transaction averages.
9.2 Exclusion of Levies: Unless clearly marked otherwise, displayed estimations exclude applicable mandatory levies such as Goods and Services Tax (GST), municipal liquor licensing fees, mandatory venue service surcharges, independent decoration costs, overtime air-conditioning surcharges, and refundable security deposits.
9.3 Pricing Variables: Final commercial tariffs fluctuate heavily based upon demand seasoning, weekend vs. weekday scheduling, total confirmed headcount, customized menu choices, open bar inclusions, and bilateral negotiations between you and the venue management. Binding financial figures exist solely within formal Quotations issued directly by the venue.
9.4 Release for Typographical Errors: Quick Venue assumes no commercial responsibility or liability for accidental typographical misprints, delayed currency display conversions, or pricing variations between archived promotional listings and live verbal quotations offered at the property.
9.5 Right of Correction: Where an obvious clerical or mathematical calculation error occurs within an online listing tariff or preliminary quotation, both Quick Venue and the respective Venue Owner retain the absolute right to correct the error immediately without generating actionable claims for financial damages.
10. Payment Protocols & Financial Settlements
10.1 Direct Vendor Transfers: Unless an explicit digital checkout page explicitly states that Quick Venue is managing an escrow or collection fee for a specific managed package, all financial installments—including booking reservation tokens, event advance deposits, catering balances, and damage security holds—must be settled directly between the Customer and the Venue Owner. Quick Venue is neither a collection agency, financial fiduciary, nor payment escrow trustee for such transactions.
10.2 RBI-Authorized Gateways: Whenever our digital infrastructure facilitates electronic payment collection (such as processing partner subscription charges, lead packages, or specific administrative fees), such settlements are executed over encrypted pipelines operated by licensed third-party Payment Aggregators and Gateways compliant with Reserve Bank of India (RBI) directives. Your interaction with those interfaces is subject to the respective payment aggregator's operational terms.
10.3 Zero Credidential Storage: Quick Venue servers NEVER retain, log, or archive your sensitive banking parameters, full credit/debit card numerical digits, CVV security PINs, UPI secret keys, or internet banking passwords. Card tokenization and vaulting routines are administered strictly by certified payment processors.
10.4 Partner Service & Subscription Fees: Venue Owners utilizing paid promotional tiers or subscription tools agree to settle invoiced Service Fees prior to feature activation. Such commercial fees exclude prevailing GST assessments unless explicitly acknowledged; appropriate electronic tax invoices bearing our GSTIN will be transmitted upon payment clearance.
10.5 User Tax Accountability: You accept independent responsibility for computing, reporting, and fulfilling any local statutory taxes, bank remittance surcharges, or foreign currency exchange fees associated with your transactions.
10.6 Banking Failures: Quick Venue disclaims financial liability for stalled remittances, duplicate charges, or failed network authorizations attributable to temporary banking system outages, gateway communication breakdowns, or user submission errors during payment attempts.
11. Cancellations, Rescheduling & Refunds
11.1 Governance by Venue Terms: All event cancellations, date rescheduling requests, and advance deposit refund negotiations are governed strictly by the specific cancellation clauses and refund slabs mutually ratified between the Customer and the Venue Owner within their independent Booking Contract or official quotation invoice.
11.2 Venue Owner Refund Responsibility: Because booking advances and token deposits flow directly into the bank accounts of independent Venue Owners, the sole legal responsibility for disbursing financial refunds or executing date transfers rests upon the Venue Owner. Quick Venue possesses neither custody of your funds nor legal powers to unilaterally compel vendor refunds.
11.3 Platform Fees Policy: Administrative Service Fees, Partner Lead Packages, and paid promotional listing subscriptions settled directly with Quick Venue are administered pursuant to our official Refund & Cancellation Policy, which forms an binding component of these Terms.
11.4 Goodwill Mediation: Upon receiving a formal customer assistance request, Quick Venue support personnel may—as an optional customer service goodwill measure and without admitting any underlying contractual liability—attempt to communicate with venue management to seek an amicable cancellation or rescheduling accommodation.
11.5 Vendor Default Assistance: In the unhappy event that a Venue Owner unilaterally aborts a confirmed booking due to operational failures, Quick Venue will earnestly attempt to recommend alternative properties with comparable sizing and facilities; however, we cannot legally guarantee that substitute venues will accept identical financial tariffs or availability structures.
12. User Code of Conduct & Responsibilities
12.1 Affirmative User Obligations: As an authorized patron utilizing our discovery ecosystem, you explicitly covenant and agree to:
- (a) Lawful Utilization: Operate the Platform exclusively for lawful venue research, genuine quotation gathering, and legitimate event management purposes in full compliance with these Terms and prevailing Indian statutes;
- (b) Authentic Disclosures: Supply truthful event parameters, authentic estimated guest capacities, accurate schedule dates, and verified telephone/email contact credentials during inquiry submissions;
- (c) Pre-Payment Diligence: Conduct independent personal verification of property licenses, physical inclusions, amenities, and commercial pricing schedules before executing financial commitments;
- (d) Civil Interaction: Maintain professional decorum, civic courtesy, and respectful linguistic standards across all written and verbal communications with Venue Owners, property managers, and Quick Venue employees;
- (e) Property Adherence: Abide strictly by institutional property rules, sound decibel timelines, municipal parking guidelines, guest capacity roofs, and fire-safety instructions established by any venue you attend;
- (f) Regulatory Permissions: Independently apply for and secure required event permits where municipal law mandates—including excise liquor licenses, PPL/IPRS public music performance rights, drone photography permits, and local police crowd security notifications; and
- (g) Liability for Damage: Assume absolute legal and financial accountability for compensating the Venue Owner for any architectural vandalism, furniture destruction, or physical property damage inflicted by yourself, hired external decorators, or your event attendees.
12.2 Prohibited Exploitation: You explicitly agree never to exploit our portal to harass vendor staff, execute automated scraping scripts to harvest competitive contact listings, launch direct third-party solicitation campaigns, or execute collusion schemes designed to circumvent platform communication channels for the purpose of evading administrative Service Fees.
13. Venue Owner Duties & Operational Standards
13.1 Affirmative Partner Obligations: Venue Owners maintaining active profiles upon Quick Venue covenant and solemnly agree to:
- (a) Listing Fidelity: Maintain highly accurate, updated, and wholly transparent venue narratives, capacity limits, high-resolution visual tours, pricing packages, and operational calendars;
- (b) Regulatory Licensing: Hold and uninterruptedly maintain all municipal operational licenses, commercial food safety registrations, public fire clearances, building structural safety certificates, and commercial property insurances;
- (c) Timely Engagement: Respond to incoming customer Booking Enquiries within reasonable turnaround timelines and scrupulously honor formal quotations issued by property sales agents;
- (d) Fair Trading Practices: Conscientiously honor all confirmed reservations and strictly refrain from double-booking dates, bait-and-switch tactics, or unilateral last-minute price escalations;
- (e) Hospitality Standards: Deliver physical event facilities and hospitality amenities in a safe, structurally sound, cleanly sanitized, and professional manner entirely consistent with public online representations;
- (f) Consumer Law Compliance: Interact with prospective patrons in complete adherence to the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020;
- (g) Tax Compliance & Invoicing: Issue compliant electronic tax invoices to customers and faithfully execute GST reporting and tax deposit obligations mandated by revenue authorities;
- (h) Refund Execution: Process refund remittances and cancellation adjustments due to consumers with commercial promptness in accordance with mutually agreed cancellation terms and Indian consumer statutes;
- (i) Data Privacy Shielding: Protect sensitive customer contact credentials and event data received via our system, utilizing such records solely for executing the requested reservation, in rigorous compliance with the Digital Personal Data Protection Act, 2023; and
- (j) Non-Discrimination: Never engage in unfair discriminatory exclusion or service denial against prospective consumers upon statutory forbidden grounds including religion, caste, gender identification, lineage, or disability status.
13.2 Promotional Content License: By publishing property profiles, Venue Owners grant Quick Venue an unqualified, worldwide, non-exclusive, royalty-free, and fully sub-licensable commercial license to host, archive, digitally reproduce, resize, adapt for display, broadcast, and advertise Listing Content across our platform, affiliate networks, social media channels, and print campaigns for the duration of listing activity and for reasonable historical archiving thereafter.
13.3 Partner Liability Hold: Venue Owners retain full, exclusive, and unmitigated legal liability for all civil claims, statutory inquiries, sanitation faults, property hazards, injury claims, or service deficiencies arising directly or indirectly from the physical operation of their premises during client events.
14. Intellectual Property Rights & Usage License
14.1 Proprietary Ownership: The entire software architecture, source code assemblies, user UI interfaces, database compilations, algorithmic ranking systems, brand designations, the stylized term “Quick Venue”, proprietary graphics, and corporate wordmarks are owned by or legally licensed to Quick Venue Private Limited, enjoying comprehensive statutory protection under the Copyright Act, 1957, the Trade Marks Act, 1999, and international intellectual property treaties.
14.2 Limited Access License: We hereby grant you a strictly limited, revocable, non-exclusive, non-transferable, and non-sub-licensable personal license to access and interact with the Platform purely for its designed consumer purpose. No collateral ownership or intellectual property transfer occurs under any circumstance.
14.3 Prohibited Exploitation: You are strictly strictly forbidden from copying, republishing, reverse engineering, decompiling, framing, mirroring, executing bulk digital scraping, or creating commercial derivative adaptations of any underlying code or design elements without our express prior written authorization.
14.4 User Content Rights: Original descriptive text, event photographs, or testimonials uploaded to our servers by Users and Partners remain the real intellectual property of the respective creator, subject to the perpetual operational licensing granted to us under Clause 13.2 and Clause 15.4.
14.5 Takedown Grievance Pipeline: Should any copyright or trademark owner discover digital content hosted across our portal that allegedly infringes upon valid intellectual property rights, please submit an official written takedown notice to our Grievance Officer detailing exact asset descriptions, URL paths, and documented proof of ownership for expeditious investigative action under applicable Indian laws.
15. Prohibited Activities & Digital Ethics
15.1 Mandatory Statutory Content Bans: Pursuant to Indian Intermediary guidelines, you are strictly prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, storing, updating, or sharing any digital information that:
- (a) Belongs to another individual or juristic entity without holding verifiable legal rights or licensing permissions;
- (b) Is defamatory, obscene, pornographic, pedophilic, evasive of personal bodily privacy, insulting or harassing upon gender parameters, racially or ethnically offensive, encouraging money laundering or gambling, or contrary to Indian public policy and governing penal statutes;
- (c) Inflicts emotional distress, exploitation, or harm upon minor children;
- (d) Violates valid patents, copyrighted architecture, registered trade names, or commercial trade secrets;
- (e) Deceives or actively misleads recipients regarding message origination, or intentionally broadcasts information known to be patently false or misleading in nature while masquerading as genuine facts;
- (f) Constitutes illegal digital impersonation of any real person, business entity, or public official;
- (g) Threatens the national unity, territorial integrity, defense, sovereign security of India, amicable relations with foreign States, or public civic order, or causes incitement to cognizable criminal offenses;
- (h) Contains malicious software programs, trojans, ransomware payloads, logic worms, or system contaminants designed to impair, degrade, or destroy target computational resources;
- (i) Violates any central, state, or municipal law currently in effect within India; or
- (j) Is demonstrably false or untrue and disseminated with deliberate malicious intent to harass, defame, or cause wrongful financial injury to entities or citizens.
15.2 Prohibited Operational Conduct
In addition to content limitations, you strictly agree never to:
- (a) Submit fictitious, highly speculative, spam, or automated repetitive Booking Enquiries through our inquiry routers;
- (b) Fabricate incentivized, fraudulent, or financially compensated public venue ratings and reviews;
- (c) Deploy harvesting algorithms to systematically extract listing catalogs, direct vendor telephone numbers, email registries, or pricing schemas;
- (d) Utilize automated spiders, scraping bots, or AI scrapers to ingest our databases (except for authorized public search engine indexing engines);
- (e) Attempt unauthorized intrusion, brute-force hacking, or credential exploitation against user profiles, internal server partitions, or administrative portals;
- (f) Perform vulnerability scanning, penetration probing, or stress testing against platform authentication barriers without written corporate clearance;
- (g) Disrupt application uptime via Distributed Denial of Service (DDoS) flooding, packet spamming, or server overload maneuvers;
- (h) Hijack internal venue messaging tools to broadcast third-party competitive advertisements, MLM promotions, or irrelevant commercial solicitations;
- (i) Exploit promotional coupon mechanisms, referral reward structures, or booking credits via multi-accounting manipulations; or
- (j) Engage in any deceptive trading practice engineered to defraud Quick Venue, legitimate event planners, or registered venue operators.
15.3 Enforcement Remediation: Any proven or reasonably suspected breach of this section empowers Quick Venue to instantly suspend or permanently revoke access privileges, purge offending data artifacts, forfeit pending promotional credits, and transmit audit logs to appropriate cybersecurity and law-enforcement investigation agencies.
15.4 Statutory Intermediary Removal: In strict compliance with Section 79 of the Information Technology Act, 2000 and corresponding Intermediary Rules, Quick Venue maintains explicit authority to disable public access or eradicate infringing content upon receiving lawful judicial decrees, authorized government agency orders, or validated intellectual property takedown petitions.
16. Reviews, Ratings & Community Content
16.1 First-Hand Authenticity: Our portal permits registered Users to submit descriptive feedback reviews, numerical star ratings, and visual event captures strictly corresponding to Venues they have legitimately evaluated, visited, or utilized for actual functions.
16.2 Integrity Standards: Submitted testimonials must reflect genuine factual experiences, remaining entirely free from abusive insults, defamatory character assassination, discriminatory slurs, or unlawful disclosures.
16.3 Zero Incentive Policy: Quick Venue neither commissions, solicits, nor compensates users for positive reviews, nor do we accept commercial consideration from venue managers to artificially manipulate rating scores or bury authentic negative critiques.
16.4 Moderation Discretion: We retain administrative discretion to decline, redact, or purge any review that violates these Terms, exhibits suspicious rating patterns, exposes personal identifiable information (PII) of private staff members, or is conclusively proven to represent competitive slander following a documented grievance investigation.
16.5 Separation of Opinion: Published reviews embody the subjective evaluations of independent consumers and DO NOT represent endorsed opinions or verified certifications by Quick Venue. Aggregate numerical ratings are continuously recalculated by automated averaging algorithms and may evolve naturally over time.
16.6 License to Publish: By submitting a venue review or rating, you grant Quick Venue a perpetual, irrevocable, worldwide, royalty-free commercial license to display, reproduce, syndicate, translate, and incorporate your testimonial across our platform interfaces and connected promotional campaigns, attributing authorship solely via your chosen user display handle.
16.7 Partner Right of Reply: Venue Owners are permitted to append polite, factual, and professional public responses to consumer reviews; however, partners are strictly barred from deploying harassment tactics, extortionate threats, or legal intimidation to force a consumer into retracting a legitimate critique.
17. Third-Party Services & External Links
17.1 Integrated Tooling: The Platform incorporates hyperlinks, API integrations, and functional widgets operated by external third-party enterprises—including geolocation interactive maps, electronic banking gateways, live customer support chat engines, marketing retargeting trackers, and social media connectivity tools.
17.2 Independent Operation: All such third-party providers function as autonomous legal entities. Quick Venue exercises no managerial oversight and accepts no responsibility for the architectural security, uptime reliability, content accuracy, service tariffs, or data harvesting practices governing external portals.
17.3 Direct User Engagement: Whenever you navigate outward to third-party interfaces or authorize data/payment exchanges across connected gateways, your commercial interaction is executed purely between yourself and that external organization under their independent privacy terms.
17.4 Absence of Endorsement: Integrating external map tools, financial payment processors, or third-party service advertising banners does not legally constitute a corporate endorsement, warranty, or underwriting affiliation by Quick Venue.
18. Limitation of Liability
18.1 Comprehensive Liability Exclusion: To the absolute furthest extent recognized under prevailing Indian laws, Quick Venue Private Limited, its board directors, corporate executives, salaried staff, contracted consultants, technological agents, and subsidiary affiliates shall remain entirely exempt from legal, civic, or financial liability concerning:
- (a) Partner or Customer Default: Any operational neglect, breach of contract, service delay, booking cancellation, quality misrepresentation, or financial default executed by a Venue Owner or a Customer;
- (b) Premises Hazards: The architectural structural integrity, environmental safety, fire-suppression reliability, kitchen sanitation, or zoning licensing validity of any featured Venue;
- (c) Personal Injury & Property Loss: Any unfortunate personal bodily injury, medical illness, tragic loss of life, baggage theft, or physical vehicle/equipment damage transpiring while attending an event at a listed Venue;
- (d) Information Inaccuracy: Any clerical typographical faults, pricing out-of-sync occurrences, quote errors, or inaccuracies within partner descriptions and automated AI Recommendations;
- (e) Indirect & Consequential Losses: Any loss of business revenue, anticipated personal event savings, corporate commercial profit, operational goodwill, or intangible reputational damages;
- (f) Punitive Damages: Any claim for special, punitive, exemplary, incidental, or remote consequential civil damages under any legal theory;
- (g) Credential Compromise: Any financial losses or fraudulent account activity triggered by your failure to protect your login passwords, OTPs, or computing devices; or
- (h) Platform Interruptions: Any temporary network latency, unexpected cloud infrastructure downtime, ISP telecommunication breakdowns, or routine maintenance outages impacting platform accessibility.
18.3 Statutory Preservation: Nothing articulated within these Terms intends to exclude or circumvent legal liabilities that cannot be lawfully restricted under substantive Indian jurisprudence—such as liabilities directly proven to stem from corporate criminal fraud or willful gross negligence directly inflicting intentional physical injury.
18.4 Universal Application of Caps: The numerical liability caps and legal exemptions articulated across this clause apply universally across all forms of action, whether asserted under contract law, tortious negligence, breach of warranty, strict statutory liability, or equity.
19. Indemnification & Hold Harmless Agreement
19.1 User Indemnity Covenant: You explicitly covenant and agree to unconditionally indemnify, defend, protect, and hold harmless Quick Venue Private Limited, its board of directors, executive officers, regular employees, IT contractors, litigation legal advisors, and affiliated enterprises from and against any and all civil claims, consumer complaints, legal litigation demands, financial damages, regulatory fines, penal assessments, investigation costs, and legal expenditures (including reasonable advocate representation fees) stemming from or directly attributable to:
- (a) Your intentional or negligent breach of any operational clause within these Terms or our incorporated privacy and policy frameworks;
- (b) Your violation of any statutory Indian legislative act, municipal ordinance, or third-party legal right (including privacy and copyright entitlements);
- (c) Any user Content, venue review rating, photograph, or property listing details submitted by you to our public database;
- (d) Any bilateral Booking Contract dispute, payment controversy, or cancellation clash emerging directly between yourself and a Venue Owner;
- (e) Any event, banquet reception, or gathering conducted at a property, encompassing property destruction or physical assault caused by your invited guests or hired external vendors; and
- (f) Any fraudulent misrepresentation, deceptive identity masking, or bad-faith commercial bargaining transacted by you.
19.2 Survival of Indemnities: Your obligation to indemnify and hold harmless our organization remains legally active and binding even following the voluntary deletion of your Account, termination of platform access, or expiration of these Terms.
20. Account Suspension & Contract Termination
20.1 Grounds for Administrative Action: Quick Venue reserves the discretionary administrative power to temporarily restrict, throttle, suspend, or permanently terminate your user Account and portal access—with or without formal prior warning—under any of the following operational circumstances:
- (a) You violate, disregard, or attempt to circumvent any written requirement of these Terms or applicable Indian legislation;
- (b) Our internal fraud monitoring routines detect credible indications of suspicious payment activity, scraping bots, or spam inquiry generation;
- (c) We receive substantiated, verified complaints from Venue Owners or consumers detailing abusive personal conduct, payment defaults, or severe listing misrepresentation;
- (d) Formal directives are served upon us by competent judicial courts, police investigations, or telecommunications regulators mandating access termination; or
- (e) Continuing to support your profile exposes Quick Venue, our partner network, or public users to unacceptable cybersecurity, legal liability, or corporate brand reputational risks.
20.2 Voluntary User Termination: You remain entitled to terminate your contractual relationship with Quick Venue at any instant by permanently halting portal access, uninstalling our software applications, and requesting Account deletion via our privacy channels.
20.3 Post-Termination Effects: Upon formal account termination, all limited software usage licenses granted under Clause 14 immediately vanish. Crucially, clauses governing intellectual property protections, liability exclusions, user indemnification covenants, governing Indian law, and arbitration jurisdictions survive termination in perpetuity.
20.4 Accrued Financial Obligations: Terminating an Account does not cancel or invalidate pre-existing accrued payment liabilities, outstanding invoicing dues owed to Quick Venue, or legal commitments under any confirmed Booking Contract previously executed with a Venue Owner.
21. Force Majeure & Unavoidable Event Disruptions
21.1 Expiration of Platform Liability: Quick Venue shall remain entirely free from civil liability or contract breach accusations for any delay in service processing, support unresponsiveness, or system downtime caused by catastrophic events outside our reasonable control—including acts of God, severe seismic earthquakes, cyclone floods, facility fires, national epidemic/pandemic lockdowns, territorial declarations of war, civil riots, public transit strikes, national electrical grid failures, widespread ISP fiber severances, destructive state-sponsored cyber-attacks, or sudden governmental curfews and municipal assembly prohibitions.
21.2 Impact upon Event Bookings: Where an acknowledged Force Majeure catastrophe directly prohibits the safe hosting of a confirmed event at a listed physical property, all financial ramifications, deposit refund schedules, and alternate date postponements shall be negotiated exclusively between the Customer and the Venue Owner pursuant to their signed Booking Contract and general principles of Section 56 of the Indian Contract Act, 1872 (Doctrine of Frustration).
21.3 Duration & Termination of Suspension: Contractual performance timelines impacted by Force Majeure shall remain legally paused for the active duration of the underlying disturbance. If an unavoidable disruptive event immobilizes core platform operations continuously for a span exceeding sixty (60) operational days, either party may formally elect to dissolve this digital agreement without incurring additional penalty fees.
22. Governing Law
22.1 Sovereign Jurisdiction: These Terms & Conditions, together with all operational relationships, policy incorporations, commercial partner disputes, and software service transactions arising out of or connected with the Quick Venue ecosystem, shall be governed by, assessed under, and construed strictly in accordance with the substantive laws of the Republic of India, entirely irrespective of international conflict-of-law doctrines or foreign jurisdictional rules.
23. Dispute Resolution & Arbitration Framework
23.1 Amicable Conciliation Stage: In the event of an operational controversy, financial fee dispute, or service dissatisfaction arising between yourself and Quick Venue, the aggrieved party convenes to initially exhaust reasonable amicable negotiation efforts by submitting a documented explanation of the controversy directly to our Grievance Officer at the contact parameters specified in Clause 25.
23.2 Solemn Arbitration Procedure: If an amicable conciliation resolution remains unreached after thirty (30) consecutive days from initial written dispute notification, the controversy shall be referred to and adjudicated exclusively through binding arbitration conducted under the provisions of the Arbitration and Conciliation Act, 1996.
- Tribunal Constitution: The arbitral proceedings shall be adjudicated before a sole independent arbitrator appointed through mutual consensus of both parties.
- Seat and Venue: The official seat and geographical venue of arbitration shall be located at Patna, Bihar, India.
- Language of Proceedings: All pleadings, evidentiary submissions, oral hearings, and arbitral awards shall be executed in the English language.
- Binding Effect: The written arbitral award delivered by the sole arbitrator shall be final, enforceable, and conclusive against all litigating entities.
23.3 Exclusive Judicial Forum: Subject explicitly to the compulsory arbitration covenants expressed in Clause 23.2 above, the competent civil courts possessing territorial jurisdiction at Patna, Bihar, India shall retain absolute and exclusive judicial jurisdiction over all statutory petitions, enforcement procedures, or preliminary legal matters arising out of or related to these Terms.
23.4 Interim Injunctive Relief: Nothing expressed within this arbitration section shall prohibit or limit either party from approaching a competent judicial civil court at any time to obtain urgent interlocutory, preliminary, or protective injunctive relief designed to stop immediate intellectual property piracy, platform cybersecurity breaches, or irreparable brand harm pending arbitration constitution.
23.5 Preservation of Consumer Forum Rights: Nothing articulated within these Terms attempts to extinguish or unlawfully impede the undeniable statutory entitlements of an eligible consumer under the Consumer Protection Act, 2019, including the explicit right to present valid deficiency-of-service claims before the appropriate District, State, or National Consumer Disputes Redressal Commission in accordance with jurisdictional rules.
24. Changes & Amendments to Terms
24.1 Unilateral Modification Authority: Quick Venue Private Limited reserves the discretionary corporate power to modify, supplement, update, or reorganize these Terms at any interval to align with advancing statutory rules, tax structure amendments, interface UI evolutions, or emerging hospitality business patterns.
24.2 Transparent Notice Protocol: Updated versions of these Terms will be published immediately upon this identical webpage, bearing a revised “Last Updated” timestamp in the upper banner. Where contractual amendments involve material shifts in billing formulas, commission rates, or user liability expansions, we will endeavor to dispatch reasonable preliminary notification to active verified accounts via electronic mail, platform portal alerts, or prominent screen announcements.
24.3 Binding Acceptance: Your continued interaction with, navigation of, or transactional usage of our Platform subsequent to the publishing timestamp of revised Terms constitutes explicit, legally enforceable acceptance of all substituted modifications. If you reject the revised clauses, your sole operational remedy is to terminate site interactions and file for Account closure.
25. Corporate Information & Grievance Redressal Desk
To resolve operational usage questions, billing clarification requests, or formally submit statutory complaints under current electronic intermediary statutes, please direct your correspondence to our operational headquarters or designated Grievance Officer:
CIN: U74900BR2026PTC086906 • PAN: AABCQ3073B • TAN: PTNQ00343A
Ward no. 1, Near Jagdamba, Vill. Shitalpur kamalpur, Bidupur Bazar, Bidupur, Vaishali - 844503, Bihar, India
Appointed pursuant to the IT Act, 2000, Consumer Protection (E-Commerce) Rules, 2020, and DPDP Act, 2023:
Attn: Grievance Officer, Quick Venue Private Limited • Ward no. 1, Near Jagdamba, Vill. Shitalpur kamalpur, Bidupur Bazar, Bidupur, Vaishali - 844503, Bihar, India
26. General Legal Provisions
26.1 Entire Agreement: These Terms, together with all operational policies explicitly incorporated by reference, constitute the absolute and full agreement negotiated between yourself and Quick Venue regarding Platform utilization, entirely superseding all prior verbal understandings, draft representations, or historic email correspondences.
26.2 Severability: Should any individual clause or subparagraph of these Terms be pronounced illegal, invalid, or judicially unenforceable by a competent presiding court, that deficient portion shall be strictly severed and interpreted to the minimal necessary degree to maintain legality, while the remaining terms and covenants shall securely continue in uninterrupted full legal force.
26.3 Non-Waiver: Any temporary administrative forbearance, operational indulgence, or procedural delay exhibited by Quick Venue in strictly enforcing a specific clause of these Terms shall not be legally constructed as a continuing waiver of our right to subsequently execute enforcement upon that or any future breach.
26.4 Assignment & Succession: You are strictly strictly restricted from transferring, subcontracting, or assigning your Account privileges or contractual obligations under these Terms to any third party without our prior explicit written blessing. Conversely, Quick Venue retains full authority to freely assign, transfer, or novate these Terms to any corporate parent, acquiring affiliate, or operational successor during corporate restructuring, merger, or acquisition events without requiring individual user consent.
26.5 No Agency Relationship: Absolutely nothing formulated within these Terms operates to establish a commercial partnership, joint venture, employer-employee contract, franchising franchise, or statutory fiduciary agency between yourself and Quick Venue Private Limited.
26.6 Formal Notices: Official legal notices intended for Quick Venue must be transmitted via certified recorded postal delivery or digital signature to our Grievance Officer's registered physical or email coordinates. Official notices directed toward you will be communicated validly via the registered electronic mail inbox, mobile WhatsApp handle, or SMS telephone number attached to your active user Account.
26.7 Linguistic Supremacy: These Terms are authored and constructed legally within the English language. In the event that translated regional editions are furnished for customer reading convenience, the definitive syntax and legal meanings of this English master version shall universally govern and prevail across any linguistic interpretation conflict.